Code of Conduct

I. General

  • Encourage and enforce proper personal boundaries with members and staff at the Club.
  • Be mindful of the personal boundaries between all persons.
  • Treat members as your responsibility, but not as your children, peers or siblings.
  • Avoid displaying favoritism or intimacy with any member.
  • Avoid inappropriate materials, language, gestures or touching.
  • Avoid one-on-one situations with members.
  • Avoid off-site fraternization with members.
  • Staff may not transport members in their personal vehicles
  • Two staff must be present when transporting members in club vehicles

II. Technology and Other Media

The following are not allowed:

  • Any material that is sexually explicit, provocative, inappropriate, unwholesome or unprofessional on any computer or personal digital assistant (PDA) in the Clubhouse or any computer or PDA owned by the organization
  • Communications to other staff or members that is unprofessional, inappropriate or unwholesome
  • Communications with members by email or instant message except via their Club email address
  • Communications with members by text message
  • Sharing home or personal email or instant message addresses with members
  • Sharing any magazines, literature, photos, videos or music with members that would be considered inappropriate or “adult” in nature. Such materials shall not be present on Club premises.
  • Any inappropriate personal photos in their office or on their person

III. Physical Contact

  • Utilize verbal expressions of approval and encouragement in lieu of physical contact, whenever possible.
  • It is advisable for staff to express themselves to members via physical contact through handshakes or “high-fives.”
  • A side hug, pat on the back, or placing arms around the shoulders of a member should only be done in public or plain view of others.
  • Do not let members hang on you or sit in your lap.
  • Do not touch members through a backrub, massage or other similar touching.
  • Physical contact between staff and members during athletic activities must be Club supervised.

IV. Verbal Communication

The following are not allowed:

  • Using language of a sexual, vulgar or provocative nature
  • Speaking in a teasing, deriding or sarcastic tone
  • Sharing personal information with members
  • Sharing your home or cell phone number with a member
  • Communications with members by telephone/cell phone for social or any other purposes except for Club matters

V. Off-Campus Contact

The following are prohibited unless approved in advance by your Unit Director and CEO:

  • Socializing with members off campus
  • Performing any service for the family of a Club member
  • Sharing any activity that is not Club-sponsored with the family of a Club member
  • Entertaining members in your own home
  • Entering the home of a member

VI. The Appearance of Impropriety

  • There should be few, if any, instances when staff must be alone with a member.
  • If you confer with a member, the office or room door must always be open, even if the member wishes to speak in confidence.
  • Do not let members wear your clothes or have access to your personal belongings.
  • Avoid being alone in a locker room with a member who is showering or changing clothes.

VII. Transportation

  • Staff may not drive alone in a vehicle with a member without permission from their unit director or senior staff.
  • On Club trips, adult staff shall never share a room with a member or be alone in a room with members.
  • On Club trips, beds, blankets or sleeping bags should not be shared between members or between staff and members.

VIII. Secrets and Confidentiality

  • If a member asks a staff member not to reveal a secret, the staff member should advise the member that in some instances they may be required to reveal the secret, especially if the secret carries potential harm to themselves or others. In such cases the staff must reveal it to the proper authorities.

IX. Accusations of Impropriety

  • Report immediately any incident of inappropriate behavior to your immediate supervisor and/or CEO, and the appropriate authorities (CPS)
  • Record keeping is a necessary means of protecting all staff and members. If you are a witness to an incident that is the basis of such an accusation, write down all details (date, time, who was present, who said what, who did what) before the memory fades.
  • In the course of an investigation into accusations of impropriety, you must never withhold information or provide false or misleading information out of loyalty to a friend or co-worker.
  • All staff holds positions of responsibility, and your first obligation is to the emotional, physical and mental well-being of the members who are entrusted to your care.